Issues with ChatGPT Windows desktop app

Resolved Minor impact

On June 27, 2026 at 22:00 UTC, OpenAI reported an incident affecting ChatGPT with a minor impact, per its official status page. The disruption lasted 5h 28m and the incident has been fully resolved. IsChatGPTDown.chat mirrors this incident from OpenAI's official record; see the official link below for authoritative details.

Incident Facts

All facts below are taken from OpenAI's official incident record. Fields OpenAI did not publish are shown as “Not provided.”

Started
Resolved
Duration
5h 28m
Affected service
ChatGPT
Severity
Minor
Current state
Resolved

Timeline

Official update history from OpenAI's status page.

  1. Investigating We are investigating an issue affecting some users of the ChatGPT Windows desktop app on Windows. Affected users may see chat history or conversations fail to load, missing sidebar icons, or login/sign-up controls that do not respond.nnChatGPT on web and mobile remains available as a workaround. We will share updates as we learn more.
  2. Resolved All impacted services have now fully recovered.

Related troubleshooting

The affected services are listed above from OpenAI's official record. If you run into a similar problem, the guides below help you check whether it is a current outage or an issue limited to your setup.