Errors with conversations on Android and iOS devices

Resolved Major impact

On June 17, 2026 at 17:20 UTC, OpenAI reported an incident affecting Android, ChatGPT, and iOS with a major impact, per its official status page. The disruption lasted 1h 2m and the incident has been fully resolved. IsChatGPTDown.chat mirrors this incident from OpenAI's official record; see the official link below for authoritative details.

Incident Facts

All facts below are taken from OpenAI's official incident record. Fields OpenAI did not publish are shown as “Not provided.”

Started
Resolved
Duration
1h 2m
Affected services
Android, ChatGPT, iOS
Severity
Major
Current state
Resolved

Timeline

Official update history from OpenAI's status page.

  1. Identified We have identified that users are experiencing elevated errors for the impacted services.nnWe are working on implementing a mitigation.
  2. Monitoring We have applied the mitigation and are monitoring the recovery.
  3. Resolved All impacted services have now fully recovered.

Related troubleshooting

The affected services are listed above from OpenAI's official record. If you run into a similar problem, the guides below help you check whether it is a current outage or an issue limited to your setup.