Users may experience elevated errors uploading, deleting, and navigating files in the ChatGPT Library

Resolved Minor impact

On July 13, 2026 at 09:11 UTC, OpenAI reported an incident affecting ChatGPT and File Uploads with a minor impact, per its official status page. The disruption lasted 5h 23m and the incident has been fully resolved. IsChatGPTDown.chat mirrors this incident from OpenAI's official record; see the official link below for authoritative details.

Incident Facts

All facts below are taken from OpenAI's official incident record. Fields OpenAI did not publish are shown as “Not provided.”

Started
Resolved
Duration
5h 23m
Affected services
ChatGPT, File Uploads
Severity
Minor
Current state
Resolved

Timeline

Official update history from OpenAI's status page.

  1. Investigating We are investigating the issue for the listed services.
  2. Investigating We are continuing to investigate elevated errors affecting file uploads, deletions, and navigation in the ChatGPT Library.
  3. Monitoring We have applied the mitigation and are monitoring the recovery.
  4. Investigating We are investigating the issue for the listed services.
  5. Monitoring We have applied the mitigation and are monitoring the recovery.
  6. Resolved All impacted services have now fully recovered.

Related troubleshooting

The affected services are listed above from OpenAI's official record. If you run into a similar problem, the guides below help you check whether it is a current outage or an issue limited to your setup.