Elevated Error Rates

Resolved Minor impact

On July 23, 2026 at 15:36 UTC, OpenAI reported an incident affecting OpenAI Services with a minor impact, per its official status page. The disruption lasted 27h 57m and the incident has been fully resolved. IsChatGPTDown.chat mirrors this incident from OpenAI's official record; see the official link below for authoritative details.

Incident Facts

All facts below are taken from OpenAI's official incident record. Fields OpenAI did not publish are shown as “Not provided.”

Started
Resolved
Duration
27h 57m
Affected service
OpenAI Services
Severity
Minor
Current state
Resolved

Timeline

Official update history from OpenAI's status page.

  1. Investigating We are investigating the issue for the listed services.
  2. Identified We have identified that users are experiencing elevated errors for the impacted services.nnWe are working on implementing a mitigation.
  3. Identified We have identified that users are experiencing elevated errors for the impacted services.nnWe are working on implementing a mitigation.
  4. Identified We have identified that users are experiencing elevated errors for the impacted services.nnWe are working on implementing a mitigation with the downstream infrastructure provider.
  5. Identified We are continuing to work on implementing a mitigation.
  6. Identified We are continuing to work on implementing a mitigation.
  7. Monitoring We have applied the mitigation and are monitoring the recovery.
  8. Investigating We are investigating the issue for the listed services.
  9. Monitoring We have applied the mitigation and are monitoring the recovery.
  10. Investigating We are investigating the issue for the listed services.
  11. Investigating We are investigating the issue for the listed services.
  12. Monitoring We have applied the mitigation and are monitoring the recovery.
  13. Resolved All impacted services have now fully recovered.

Related troubleshooting

The affected services are listed above from OpenAI's official record. If you run into a similar problem, the guides below help you check whether it is a current outage or an issue limited to your setup.