Error while creating custom RBAC roles for Enterprise users

Resolved Minor impact

On August 13, 2026 at 14:03 UTC, OpenAI reported an incident affecting ChatGPT with a minor impact, per its official status page. The disruption lasted 8h 23m and the incident has been fully resolved. IsChatGPTDown.chat mirrors this incident from OpenAI's official record; see the official link below for authoritative details.

Incident Facts

All facts below are taken from OpenAI's official incident record. Fields OpenAI did not publish are shown as “Not provided.”

Started
Resolved
Duration
8h 23m
Affected service
ChatGPT
Severity
Minor
Current state
Resolved

Timeline

Official update history from OpenAI's status page.

  1. Investigating We are investigating an issue while creating custom RBAC roles for Enterprise users.
  2. Identified We are still implementing the mitigation.
  3. Identified We are still implementing the mitigation.
  4. Identified We are still implementing the mitigation.
  5. Identified We are continuing to implement the mitigation
  6. Monitoring We have applied the mitigation and are monitoring the recovery.
  7. Resolved All impacted services have now fully recovered.

Related troubleshooting

The affected services are listed above from OpenAI's official record. If you run into a similar problem, the guides below help you check whether it is a current outage or an issue limited to your setup.

Related incidents in the same services

Current ChatGPT Status

This incident has been added to the permanent outage archive. For the current live status, see Is ChatGPT down right now? — the status indicator updates automatically. For the methodology behind these incident records, see our monitoring methodology page.

View this incident on the official OpenAI status page →

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