Degraded Performance affecting Agents API

Resolved Minor impact

On September 14, 2026 at 23:20 UTC, OpenAI reported an incident affecting OpenAI API with a minor impact, per its official status page. The disruption lasted 18 minutes and the incident has been fully resolved. IsChatGPTDown.chat mirrors this incident from OpenAI's official record; see the official link below for authoritative details.

Incident Facts

All facts below are taken from OpenAI's official incident record. Fields OpenAI did not publish are shown as “Not provided.”

Started
Resolved
Duration
18 minutes
Affected service
OpenAI API
Severity
Minor
Current state
Resolved

Timeline

Official update history from OpenAI's status page.

  1. Monitoring Since 1:30 PM Pacific Time on September 14, customers using the Agents API have experienced delays or been unable to start turns in managed sessions.
  2. Monitoring We have applied mitigations and are seeing recovery, but the service has not fully recovered. We are continuing to monitor recovery.
  3. Resolved The issue affecting the Agents API has been resolved. Managed sessions are now processing turns normally.

Related troubleshooting

The affected services are listed above from OpenAI's official record. If you run into a similar problem, the guides below help you check whether it is a current outage or an issue limited to your setup.