Elevated errors affecting ChatGPT Work mode

Resolved Major impact

On September 17, 2026 at 19:03 UTC, OpenAI reported an incident affecting ChatGPT with a major impact, per its official status page. The disruption lasted 1h 21m and the incident has been fully resolved. IsChatGPTDown.chat mirrors this incident from OpenAI's official record; see the official link below for authoritative details.

Incident Facts

All facts below are taken from OpenAI's official incident record. Fields OpenAI did not publish are shown as “Not provided.”

Started
Resolved
Duration
1h 21m
Affected service
ChatGPT
Severity
Major
Current state
Resolved

Timeline

Official update history from OpenAI's status page.

  1. Investigating We are investigating the issue for the listed services. Some users may experience failures when starting or running Work tasks.
  2. Investigating We are investigating the issue for the listed services.
  3. Identified We are still implementing the mitigation.
  4. Resolved All impacted services have now fully recovered.

Related troubleshooting

The affected services are listed above from OpenAI's official record. If you run into a similar problem, the guides below help you check whether it is a current outage or an issue limited to your setup.