File upload errors in ChatGPT

Resolved Minor impact

On November 3, 2026 at 00:46 UTC, OpenAI reported an incident affecting ChatGPT and File Uploads with a minor impact, per its official status page. The disruption lasted 4h 52m and the incident has been fully resolved. IsChatGPTDown.chat mirrors this incident from OpenAI's official record; see the official link below for authoritative details.

Incident Facts

All facts below are taken from OpenAI's official incident record. Fields OpenAI did not publish are shown as “Not provided.”

Started
Resolved
Duration
4h 52m
Affected services
ChatGPT, File Uploads
Severity
Minor
Current state
Resolved

Timeline

Official update history from OpenAI's status page.

  1. Identified Some users are having trouble uploading files to ChatGPT or getting ChatGPT to read uploaded files. We are working on implementing a mitigation.
  2. Investigating We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.
  3. Identified We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
  4. Monitoring We’ve applied a mitigation and are monitoring the affected services to confirm recovery.
  5. Resolved All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.

Related troubleshooting

The affected services are listed above from OpenAI's official record. If you run into a similar problem, the guides below help you check whether it is a current outage or an issue limited to your setup.