Image generation unavailable in ChatGPT

Resolved Major impact

On July 21, 2026 at 10:36 UTC, OpenAI reported an incident affecting ChatGPT and Image Generation with a major impact, per its official status page. The disruption lasted 16h 14m and the incident has been fully resolved. IsChatGPTDown.chat mirrors this incident from OpenAI's official record; see the official link below for authoritative details.

Incident Facts

All facts below are taken from OpenAI's official incident record. Fields OpenAI did not publish are shown as “Not provided.”

Started
Resolved
Duration
16h 14m
Affected services
ChatGPT, Image Generation
Severity
Major
Current state
Resolved

Timeline

Official update history from OpenAI's status page.

  1. Identified We have identified that users are experiencing elevated errors for the impacted services.nnWe are working on implementing a mitigation.
  2. Monitoring We have applied the mitigation and are monitoring the recovery.
  3. Investigating We are investigating the issue for the listed services.
  4. Investigating We are investigating the issue for the listed services.
  5. Investigating We are investigating the issue for the listed services.
  6. Investigating We have identified that users are experiencing elevated errors for the impacted services.nnWe are working on implementing a mitigation.
  7. Investigating We have identified that users are experiencing elevated errors for the impacted services.nnWe are working on implementing a mitigation.
  8. Identified We have identified that users are experiencing elevated errors for the impacted services.nnWe are working on implementing a mitigation.
  9. Identified We are still implementing the mitigation.
  10. Monitoring We have applied the mitigation and are monitoring the recovery.
  11. Monitoring We have applied the mitigation and are monitoring the recovery.
  12. Resolved All impacted services have now fully recovered.

Related troubleshooting

The affected services are listed above from OpenAI's official record. If you run into a similar problem, the guides below help you check whether it is a current outage or an issue limited to your setup.

Related incidents in the same services

Current ChatGPT Status

This incident has been added to the permanent outage archive. For the current live status, see Is ChatGPT down right now? — the status indicator updates automatically. For the methodology behind these incident records, see our monitoring methodology page.

View this incident on the official OpenAI status page →

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