ChatGPT Work seeing elevated errors and latency

Resolved Major impact

On August 31, 2026 at 15:04 UTC, OpenAI reported an incident affecting ChatGPT with a major impact, per its official status page. The disruption lasted 5h 23m and the incident has been fully resolved. IsChatGPTDown.chat mirrors this incident from OpenAI's official record; see the official link below for authoritative details.

Incident Facts

All facts below are taken from OpenAI's official incident record. Fields OpenAI did not publish are shown as “Not provided.”

Started
Resolved
Duration
5h 23m
Affected service
ChatGPT
Severity
Major
Current state
Resolved

Timeline

Official update history from OpenAI's status page.

  1. Identified We have identified that users are experiencing elevated latency for the impacted services. We are working on implementing a mitigation.
  2. Identified We have identified that users are experiencing elevated errors for the impacted services. Plus users are particularly impacted, where Work mode is currently unavailable. We are working on implementing a mitigation.
  3. Identified User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We are continuing to work on a mitigation.
  4. Identified User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. WennWe are continuing work on implementing a mitigation.
  5. Identified User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We are continuing work on implementing a mitigation.
  6. Identified User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We are continuing work on implementing a mitigation.
  7. Monitoring We have applied a mitigation and are monitoring recovery.
  8. Resolved All impacted services have now fully recovered.

Related troubleshooting

The affected services are listed above from OpenAI's official record. If you run into a similar problem, the guides below help you check whether it is a current outage or an issue limited to your setup.

Related incidents in the same services

Current ChatGPT Status

This incident has been added to the permanent outage archive. For the current live status, see Is ChatGPT down right now? — the status indicator updates automatically. For the methodology behind these incident records, see our monitoring methodology page.

View this incident on the official OpenAI status page →

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