File uploads are delayed or failing

Resolved Minor impact

On September 8, 2026 at 14:39 UTC, OpenAI reported an incident affecting File Uploads with a minor impact, per its official status page. The disruption lasted 4h 36m and the incident has been fully resolved. IsChatGPTDown.chat mirrors this incident from OpenAI's official record; see the official link below for authoritative details.

Incident Facts

All facts below are taken from OpenAI's official incident record. Fields OpenAI did not publish are shown as “Not provided.”

Started
Resolved
Duration
4h 36m
Affected service
File Uploads
Severity
Minor
Current state
Resolved

Timeline

Official update history from OpenAI's status page.

  1. Investigating Some file uploads are failing to process. Successful uploads may take longer than usual to become available. We’re investigating and will share another update as we learn more.
  2. Investigating We are investigating the issue for the listed services.
  3. Investigating We’re continuing to investigate file-upload processing failures and delays in ChatGPT. Some files may appear uploaded but remain unavailable while processing; other uploads may fail. We have not confirmed recovery and will share another update as we learn more.
  4. Identified We have identified the issue causing file-upload processing failures and delays in ChatGPT. Some files may remain unavailable while processing, and some uploads may fail.
  5. Monitoring We have applied the mitigation and are monitoring the recovery.
  6. Resolved All impacted services have now fully recovered.

Related troubleshooting

The affected services are listed above from OpenAI's official record. If you run into a similar problem, the guides below help you check whether it is a current outage or an issue limited to your setup.