On September 18, 2026 at 21:36 UTC, OpenAI reported an incident affecting OpenAI Services with a minor impact, per its official status page. The disruption lasted 3h 33m and the incident has been fully resolved. IsChatGPTDown.chat mirrors this incident from OpenAI's official record; see the official link below for authoritative details.
Incident Facts
All facts below are taken from OpenAI's official incident record. Fields OpenAI did not publish are shown as “Not provided.”
Timeline
Official update history from OpenAI's status page.
- Identified Some users are experiencing delayed responses from OpenAI Support by email and chat. We’re investigating and will share updates as we learn more.
- Monitoring We have applied the mitigation and are monitoring the recovery. Some support responses by email and chat may still be delayed while we work through affected cases.
- Resolved All impacted services have now fully recovered.
Related troubleshooting
The affected services are listed above from OpenAI's official record. If you run into a similar problem, the guides below help you check whether it is a current outage or an issue limited to your setup.
Current ChatGPT Status
This incident has been added to the permanent outage archive. For the current live status, see Is ChatGPT down right now? — the status indicator updates automatically. For the methodology behind these incident records, see our monitoring methodology page.
View this incident on the official OpenAI status page →
← All ChatGPT outages · Is ChatGPT down right now? · OpenAI incident history