Delayed Costs data in the Compliance API

Resolved Minor impact

On October 9, 2026 at 17:23 UTC, OpenAI reported an incident affecting OpenAI API with a minor impact, per its official status page. The disruption lasted 70h 39m and the incident has been fully resolved. IsChatGPTDown.chat mirrors this incident from OpenAI's official record; see the official link below for authoritative details.

Incident Facts

All facts below are taken from OpenAI's official incident record. Fields OpenAI did not publish are shown as “Not provided.”

Started
Resolved
Duration
70h 39m
Affected service
OpenAI API
Severity
Minor
Current state
Resolved

Timeline

Official update history from OpenAI's status page.

  1. Identified We have identified an issue causing delays in publishing organization cost data through the Costs API. API and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.
  2. Identified We have identified an issue causing delays in publishing Costs data through the Compliance API. The API Platform organization costs endpoint and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.
  3. Identified Some customers may continue to experience delayed Costs data through the Compliance API. ChatGPT usage and API Platform requests are not affected, and other reporting channels remain available. We have identified the cause and are continuing work to restore normal data freshness. We will provide another update as work progresses.
  4. Monitoring We have implemented a mitigation, and delayed Costs data is now processing through the Compliance API. Some customers may continue to see incomplete Costs data while the backlog catches up. We expect this catch-up process to continue through Sunday, October 11. ChatGPT usage and API Platform requests remain unaffected. We are monitoring recovery.
  5. Resolved All impacted services have now fully recovered.

Related troubleshooting

The affected services are listed above from OpenAI's official record. If you run into a similar problem, the guides below help you check whether it is a current outage or an issue limited to your setup.

Related incidents in the same services

Current ChatGPT Status

This incident has been added to the permanent outage archive. For the current live status, see Is ChatGPT down right now? — the status indicator updates automatically. For the methodology behind these incident records, see our monitoring methodology page.

View this incident on the official OpenAI status page →

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