New Ad Accounts failing to provision admins

Resolved Minor impact

On October 22, 2026 at 19:36 UTC, OpenAI reported an incident affecting OpenAI Services with a minor impact, per its official status page. The disruption lasted 4h 31m and the incident has been fully resolved. IsChatGPTDown.chat mirrors this incident from OpenAI's official record; see the official link below for authoritative details.

Incident Facts

All facts below are taken from OpenAI's official incident record. Fields OpenAI did not publish are shown as “Not provided.”

Started
Resolved
Duration
4h 31m
Affected service
OpenAI Services
Severity
Minor
Current state
Resolved

Timeline

Official update history from OpenAI's status page.

  1. Identified We have identified that new ad accounts are failing to assign their creator admin. We are investigating the issue.
  2. Identified We have identified the issue and are working to implement the mitigation.
  3. Monitoring We have applied the mitigation and are monitoring the recovery.
  4. Resolved All impacted services have now fully recovered.

Related troubleshooting

The affected services are listed above from OpenAI's official record. If you run into a similar problem, the guides below help you check whether it is a current outage or an issue limited to your setup.