New ChatGPT App Not Available For Enterprise Users Without Codex Permissions

Resolved Major impact

On July 17, 2026 at 15:32 UTC, OpenAI reported an incident affecting ChatGPT and Codex with a major impact, per its official status page. The disruption lasted 14h 12m and the incident has been fully resolved. IsChatGPTDown.chat mirrors this incident from OpenAI's official record; see the official link below for authoritative details.

Incident Facts

All facts below are taken from OpenAI's official incident record. Fields OpenAI did not publish are shown as “Not provided.”

Started
Resolved
Duration
14h 12m
Affected services
ChatGPT, Codex
Severity
Major
Current state
Resolved

Related troubleshooting

The affected services are listed above from OpenAI's official record. If you run into a similar problem, the guides below help you check whether it is a current outage or an issue limited to your setup.