Elevated errors creating new accounts

Resolved Minor impact

On September 2, 2026 at 18:13 UTC, OpenAI reported an incident affecting OpenAI Services with a minor impact, per its official status page. The disruption lasted 31 minutes and the incident has been fully resolved. IsChatGPTDown.chat mirrors this incident from OpenAI's official record; see the official link below for authoritative details.

Incident Facts

All facts below are taken from OpenAI's official incident record. Fields OpenAI did not publish are shown as “Not provided.”

Started
Resolved
Duration
31 minutes
Affected service
OpenAI Services
Severity
Minor
Current state
Resolved

Timeline

Official update history from OpenAI's status page.

  1. Investigating We are investigating an issue preventing some users from creating new accounts. We will share updates as we learn more.
  2. Monitoring We have applied the mitigation and are monitoring recovery.
  3. Resolved The issue affecting new account creation has been resolved.

Related troubleshooting

The affected services are listed above from OpenAI's official record. If you run into a similar problem, the guides below help you check whether it is a current outage or an issue limited to your setup.

Related incidents in the same services

Unexpected GPT-5.6 Terra responses · OpenAI Services · Identified We are investigating an issue affecting some customers using GPT-5.6 Terra. Affected requests may intermittently return incomplete or malformed responses, or include unexpected content. We are working on implementing a mitigation.

Current ChatGPT Status

This incident has been added to the permanent outage archive. For the current live status, see Is ChatGPT down right now? — the status indicator updates automatically. For the methodology behind these incident records, see our monitoring methodology page.

View this incident on the official OpenAI status page →

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