On October 23, 2026 at 03:41 UTC, OpenAI reported an incident affecting OpenAI Services with a minor impact, per its official status page. As of the latest official update, OpenAI is currently investigating. IsChatGPTDown.chat mirrors this incident from OpenAI's official record; see the official link below for authoritative details.
Incident Facts
All facts below are taken from OpenAI's official incident record. Fields OpenAI did not publish are shown as “Not provided.”
Timeline
Official update history from OpenAI's status page.
- Investigating We are investigating technical issues affecting our customer support systems. Customers may experience longer than usual response times. We are working to restore normal operations.
- Investigating As a temporary solution, customers looking to reach out to OpenAI Support can email [[email protected]](mailto:[email protected] "[email protected]").
Related troubleshooting
The affected services are listed above from OpenAI's official record. If you run into a similar problem, the guides below help you check whether it is a current outage or an issue limited to your setup.
Current ChatGPT Status
This incident has been added to the permanent outage archive. For the current live status, see Is ChatGPT down right now? — the status indicator updates automatically. For the methodology behind these incident records, see our monitoring methodology page.
View this incident on the official OpenAI status page →
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